A more personal itinerary

Concierge service

Illustrative concierge travel scene

The experience

A journey built around your day.

Start with the request, not a fixed package

Some plans need a conversation before a vehicle or route can be chosen. Use the Avelon Elite concierge enquiry to explain your New York itinerary and the assistance you are looking for. Tell us what is already arranged, what remains open and when you need an answer.

Keep the important details together

Include travel dates, party size and the locations involved. If your request relates to several journeys, explain how they connect. A note about the purpose of the visit can help give the itinerary context without requiring you to select transport details before they are known.

Confirm the scope before relying on an arrangement

The team will discuss what assistance is available for your request. Dining reservations, tickets, accommodation, access and other third-party arrangements are not automatically included or guaranteed. Ask for confirmation of the scope, any charges and the person responsible for completing each part.

When you already know the journey

Use the relevant airport, corporate, hourly or transfer service when the route is settled. Concierge enquiries are useful for requests that do not yet fit a standard travel form. They do not establish a promise to fulfil every lifestyle or travel request.

An enquiry with room for the details

Describe the outcome you need and any deadlines or preferences. There is no need to invent pickup and drop-off addresses for a request that is still being planned. The team can follow up with relevant questions and confirm which parts of the itinerary can be supported.

Concierge service

Share your itinerary. We’ll help confirm the details.

Details for your enquiry

01

Your dates

Give the travel period and the deadline for the request.

02

What you need

Explain the assistance requested and what you have already arranged.

03

Confirmed scope

Review available assistance and any third-party conditions before proceeding.

Before you enquire

Are tickets or reservations guaranteed?

No. Availability and the scope of assistance must be confirmed for the request.

Should I select a vehicle first?

Not if the journey is still being planned. Explain your needs in the enquiry.

Can I discuss several travel requests together?

Yes. Describe each part and its timing so the team can review the complete request.

Your next journey

Let’s make a plan.

Request availability for Concierge service or send an enquiry. Our team will confirm the details with you.

Prefer online reservations? Open secure booking.

Enquire about Concierge service

Avelon Elite / Enquiries